At Thestyles, managed by Sindbad Edge Systems Private Limited, we are dedicated to providing a smooth and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Sindbad Edge Systems Private Limited, while “you,” “your,” and “user” refer to our valued customers. We understand that preferences may change, and you might need to cancel an order. The following outlines our cancellation process to guide you effectively:
You may cancel your order within 24 hours of placement or prior to it being shipped, whichever occurs first.
To proceed with cancellation, kindly get in touch with our customer service through email.
If the cancellation is approved, a full refund will be returned to your payment method within 5–7 business days.
Cancellation is not allowed once the order has been processed for delivery. However, you may initiate a return once the product is delivered, in accordance with our Return & Refund Policy.
Currently, we do not allow modifications to items or shipping addresses after the order has been placed. If changes are needed, you must cancel the order (if eligible) and place a new order.
Contact for Cancellation
For any cancellation requests, please get in touch with our support team at:
sindbadedgesystemspvtltd@gmail.com